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System Announcements

  • Turnitin Service Not Available (Sunday, June 28, 2015)

    We are currently experience an interruption in Turnitin service. According to Turnitin, service should be restored within 48 hours. See notification below from the vendor:

    Turnitin Service Alert
    We've confirmed that some users are still unable to access and are instead presented with an "under construction" site. Our Operations Team believes that it can take up to 48 hours for the fix they've implemented to "trickle down" to the remaining affected users. To be clear, the issue should self-resolve with time. However, they've provided an alternate URL as a work-around until then:

    Unfortunately, the alternate URL would not be a work-around for institutions still affected which are accessing Turnitin services through a Learning Management Service (LMS). Users accessing Turnitin through an LMS may instead see an error along the lines of "Turnitin API base URL incorrect or unavailable."

    We apologize for any inconvenience resulting from this issue.
  • Service interruption June 12 1:00 am to 6:00 am (Friday, June 12, 2015)

    On June 12, between the hours of approximately 1:00 a.m. to 6:00 a.m., CSU experienced an outage of Blackboard services.

    The outage occurred during a scheduled emergency maintenance that was originally scheduled to run during our existing maintenance window of 2:00-6:00 a.m. It was not expected to result in a service interruption. The maintenance was started at 1:00 a.m. instead of 2:00 a.m.  We are working with Blackboard Managed Hosting to learn more about the cause of the service interruption so we can take measures to prevent outages moving forward.

    I apologize for any inconvenience this has caused. If you have an issue due to the outage, please contact our center at 216.687.3960 or and we will work with you to resolve that issue as soon as possible.


    Caryn Lanzo

    Director, Center for eLearning

  • Office 2013 for Students (Monday, September 29, 2014)

    DID YOU HEAR?  Free Office ProPlus 2013 for all full and part-time tuition paying students at Cleveland State University. 

    IS&T has worked with the Microsoft Corporation and the Inter-University Council Software Licensing Committee for over a year to bring you this exciting offer.  With this plan, students will be able to download up to five (5) copies of the full Office ProPlus 2013 suite of programs. You can also download an additional five (5) copies to any tablet computer (Windows, IOS), or five (5) to any smart phone (Android, Windows, IOS).

    We are happy to be able to assist our students in having access to a series of software programs that will help them with their course work but also help them learn a very important and widely used business tool.  According to a recent survey of scanned job wanted ads, Office proficiency is number three (3) on the top list of requested skills.

    For complete details on how to load this software visit:  Click on “More” under “OfficePlus for Home and Personal Use” for detailed instructions.

    Do not go to any other site, and especially do not go to or  This is a special offer presented to CSU students as part of our Engage365 platform.

  • Online Student Orientation Course (Tuesday, September 16, 2014)

    Welcome Students!

    The Center for eLearning has developed an online student orientation course for students who are interested in learning more about Blackboard Learn and learning online. If you are taking an online course or program, we recommend enrolling in this short course.

    After completing the course, you will be able to:

    • Navigate the Blackboard Learn course environment
    • Edit your personal information and settings
    • Communicate using messages, email and discussions,
    • Submit assignments and assessments
    • Identify behaviors that will help you succeed as an online student

    The course is free and open to all CSU Students! To register, go to

  • Change in Adding Users to Courses (Wednesday, September 10, 2014)

    Instructors please note: To add users to your course you must now fill out the form at
    Please contact the Center for eLearning if you have any questions.